Claims

Claims Assistance & Support

Fast, Transparent & Hassle-Free Insurance Claim Services

Claims

Your Trusted Partner During Claims

At Times Care Advisory Services Pvt. Ltd., we understand that the true value of insurance is realized when a claim is settled smoothly and efficiently. Our dedicated claims support team assists clients throughout the claim process, ensuring timely documentation, coordination with insurers, and maximum claim settlement support. We stand by our clients from claim notification to final settlement, providing expert guidance at every stage.

Times Care Claims
How it works

Simple 4-Step Claim Process

From reporting to settlement — we guide you through every step with transparency and support.

01
Report Claim
Notify us about your claim through our helpline, email, or online portal. We log your case immediately.
02
Submit Documents
Our team guides you on the exact documents required and assists with paperwork submission.
03
Verification Process
Insurer verifies submitted documents and conducts inspection or assessment if required.
04
Claim Settlement
Once approved, the claim amount is disbursed directly to you or the service provider.
Our Experts

Meet Your Claim Support Team

Dedicated professionals ready to assist you through every step of your claim.

Documentation

Required Documents by Policy Type

Duly filled and signed claim form
Copy of vehicle RC (Registration Certificate)
Original driving licence of driver at time of accident
Copy of insurance policy document
Photographs of damaged vehicle
FIR copy (for theft or third-party cases)
Repair estimate from garage
Original repair invoices and bills
Duly filled and signed claim form
Photo ID proof of insured person
Hospital discharge summary with diagnosis
Doctor's prescription and consultation notes
All original hospital bills and receipts
Investigation / lab reports (X-rays, MRI, blood tests)
Pharmacy / medicine purchase bills
Cancelled cheque for NEFT reimbursement
Completed claim intimation form
Fire brigade report
Police FIR (if applicable)
Photographs of damage to property / assets
Original policy document
Purchase invoices for damaged assets
Stock register / inventory statement
Bank statement of last 3 months
Completed travel insurance claim form
Passport copy with travel stamps
Original travel tickets (air / rail / bus)
Hotel booking and accommodation receipts
Baggage loss — property irregularity report from airline
Medical bills and reports (for medical claims)
Police report or local authority statement (if required)
Claim form with accident / breakdown details
Copy of the engineering policy schedule
Photographs of damaged equipment / machinery
Repair estimate from authorized service engineer
Breakdown / incident report by site engineer
Original purchase invoices and warranty cards
Maintenance and service records of the equipment

Have Any Questions?

Get quick answers to common motor insurance queries around legal cover, claim timelines, coverage types, and renewal support.

Contact us
Is motor insurance mandatory in India?

Yes. At minimum, third-party motor insurance is legally required for vehicles used on public roads in India.

What is the difference between comprehensive and third-party insurance?

Third-party insurance covers legal liability toward others, while comprehensive insurance also covers damage to your own vehicle.

Can I transfer my no-claim bonus when I change insurers?

In many cases, yes. The no-claim bonus is usually linked to the policyholder and can be transferred subject to insurer rules and timing.

How long does claim settlement take?

It depends on claim type, documentation, survey completion, and insurer processing timelines, but timely reporting helps speed things up.